Several years ago when calling on a company in the Midwest, who was having problems with hand tools. Pilferage, abuse, you name it. We introduced them to the Excelta Total Tool Care program. With the Total Tool Care Program each assembler is issued a tool case to keep their tools in. Last week I had the opportunity to visit this company again and what a difference! Each person takes pride in their case and cleans and puts the tools away at night. Many of the tools are over 3 years old, and while some of them need re-sharpening, none of them show any signs of abuse.
Total Tool Care is a dynamic value-added program that can save a manufacturer thousands of dollars in tools. At this midwestern account we see CUSTOMER DELIGHT!!!!
If you have any accounts that would benefit from this program, contact your local Certified Excelta Representative.

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